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12-16-2022 09:54 AM - edited 12-16-2022 09:56 AM
I have followed the troubleshooting advice in response to the message of "there is a problem with one or more of your cartridges":
reinserting cartridges 3 times, cleaning contacts of cartridges and inside the printer, turning off and on.
It won't print.
Thanks for your help
12-21-2022 07:49 AM
Welcome to the HP Support Community.
As you have already tried all the troubleshooting steps, this could be a hardware issue with the unit and may need repair/replacement.
I have sent you a private message with this information.
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Take care and have a great day ahead!