Cartridge error/support contact

[rccall]

My old cartridge ran out of ink, though the instant ink page said it had some ink left.  I replaced with the new cartridge that was sent as I was getting low, and now my printer says the cartridge is incorrectly installed/faulty.  I have been going around in circles trying to find a contact number to either get a new ink cartridge or support on how to fix this.  I am dead in the water right now unable to print.  What is the support number for Canada?  The virtual agent is terrible, and for some reason freezes when I am about to "get phone number" to contact support.  This printer is just about to go out my window I am so frustrated.

[Kumar0307]

@rccall, Welcome to the HP Support Community!

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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