cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
jchengck
New member
3 1 0 0
Message 1 of 2
108
Flag Post
HP Recommended

Cartridge problem

MPF M281

Hi there, I Bought Cartridge 202A in HK and found out it is not compatible to use with my printer laser jet MFP281 bougth in the UK. Please advise how can I do to make it work. Thank you.

Tags (1)
1 REPLY 1
HP Support Agent
HP Support Agent
4,277 4,266 283 321
Message 2 of 2
56
Flag Post
HP Recommended

Cartridge problem

@jchengck, Welcome to the HP Support Community!

 

HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:

  • Incompatible Cartridges

  • Cartridge Not Intended for this Printer

  • Incorrect Cartridges

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation