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‎07-18-2022 08:10 AM

HP Recommended

I have the same issue with cartridges not communicating with the printer. I tried the steps on the previous posts but nothing is working Help!  

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2022 04:18 AM

HP Recommended

Hi @Elyjo25,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are facing a cartridge error 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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2 people found this reply helpful
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1 REPLY 1

‎07-19-2022 04:18 AM

HP Recommended

Hi @Elyjo25,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are facing a cartridge error 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

2 people found this reply helpful
Was this reply helpful? Yes No
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