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‎06-14-2022 05:56 AM - last edited on ‎06-16-2022 07:34 AM by Retired

HP Recommended
Product: HP ENVY 6022 All-in-One Printer

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After working fine this morning my HP Envy 6022 suddenly stopped working. The information button is flashing orange and the light on the printer is orange too. All it will do is print out a page saying I need to connect to HP instant ink, HOWEVER, in order to connect to HP Insyant ink I need to reconnect to the wifi… but it won’t let me do anything. 

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1 REPLY 1

‎06-17-2022 11:27 AM

HP Recommended

Hi @ambyrx,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving connect to instant ink error 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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