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I moved from UK to USA and also changed my printer but the HP Smart Instant Ink account is still linked to UK and not able to change it in payment and billing section. How should I change this? 

1 REPLY 1
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@KC2023 

 

Welcome to the HP Community --

Welcome to the USA - stay safe and thrive.

 

In my opinion,

The changes include not only the billing location.

 

If you brought the printer with you as opposed to purchasing a replacement, the ink cartridges need to be changed out for those used in the USA --and -- the printer region must be changed, too.

 

You likely need to wait for the beginning of the regular work week (Monday) to talk to Instant Ink Support.

 

Your faster option:

Contact HP Instant Ink Support during business days and hours available in your region.

 

++++++++++++++++++++++

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Tried “everything” in the Get HP Instant Ink Support Website -- No Joy?

 

 -- No Joy?

Comments, questions, objections, or do you need information you cannot find online?

 

Your faster option:

Contact HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

 

++++++++++++++++++++++++++

Instant Ink Contact Information

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Contact >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Website > Support, Enroll, FAQ

Not your home site?  Click the Flag to change to your region.

Scroll down – As available in your region, look for contact number on the webpage.

 

 

NOTE for UK customers: 

Open  HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink

And / Or

HP Instant Ink Website - UK 

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

 Instant Ink - Terms of Service - Ireland

 CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

++++++++++++++++++++++++

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.