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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Change HP Smart Account from UK to USA

Create an account on the HP Community to personalize your profile and ask a question
08-05-2023 07:57 AM
I moved from UK to USA and also changed my printer but the HP Smart Instant Ink account is still linked to UK and not able to change it in payment and billing section. How should I change this?
08-05-2023 10:40 AM
Welcome to the HP Community --
Welcome to the USA - stay safe and thrive.
In my opinion,
The changes include not only the billing location.
If you brought the printer with you as opposed to purchasing a replacement, the ink cartridges need to be changed out for those used in the USA --and -- the printer region must be changed, too.
You likely need to wait for the beginning of the regular work week (Monday) to talk to Instant Ink Support.
Your faster option:
Contact HP Instant Ink Support during business days and hours available in your region.
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Things that are Instant Ink
Start…
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
Tried “everything” in the Get HP Instant Ink Support Website -- No Joy?
-- No Joy?
Comments, questions, objections, or do you need information you cannot find online?
Your faster option:
Contact HP Instant Ink Support during business days and hours available in your region.
OR
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our Community is not HP Instant Ink Support – Waiting generally works.
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Instant Ink Contact Information
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
Contact >> HP Instant Ink Support
Instant Ink Support Website – Read…
HP Instant Ink - Website > Support, Enroll, FAQ
Not your home site? Click the Flag to change to your region.
Scroll down – As available in your region, look for contact number on the webpage.
NOTE for UK customers:
Open HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink
And / Or
AND
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
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