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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP 9020
Microsoft Windows 10 (64-bit)

Hi I work on a ship and we move all over the world.  I need to change my HP 9020 AIO printer region from Europe (where it was purchased) to Latin America (where we currently are and have ink from).  Can you please send me detailed instructions on how to do this?

 

Thanks.

1 REPLY 1
HP Recommended

@seafarer12, Welcome to the HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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