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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎08-13-2023 01:14 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

I have been on instant ink for years. over the time I have accumulated boxes of unused ink cartridges. I want to downgrade my plan but continue to use my printer until the cartridges are all used up. is that possible?

 

I have 300 rollover pages. how can I preserve them? if I change my plain?

 

I also have a problem with the first page of printing being garble. I have to re-print that page. how do I fix this?

 

Moving forward what plan should I have?

2 REPLIES 2

‎08-15-2023 01:56 PM

HP Recommended

Hi @andrewb1001,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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‎08-22-2023 07:09 AM

HP Recommended

@andrewb1001,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.

 

Have a great day ahead!

Take care and have a good day.
Gaya1239 – HP Support.
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