-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Charge for changing billing method
Create an account on the HP Community to personalize your profile and ask a question
12-11-2023 04:32 AM
Hi,
Why was I being charged £1 for updating
my payment method?? Is that some kind of billing error??
please advise.
Thank you.
Solved! Go to Solution.
Accepted Solutions
12-11-2023 02:33 PM
Hi @Gollum2,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your instant ink account charge.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
12-11-2023 02:33 PM
Hi @Gollum2,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your instant ink account charge.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!