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‎08-03-2026 05:05 AM

HP Recommended
Product: HP OfficeJet Pro 9730e Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My husband, Clive Secker, passed away last year and I now do not use the printer that much.  It it possible to change the amount used and adjust the payment.

Kind regards

Heather Secker

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1 REPLY 1

‎08-04-2026 06:13 AM

HP Recommended

Hi @Ireland2,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I am very sorry for the loss of your husband, Clive. Please accept my deepest condolences during this difficult time.

May I know if the printer is enrolled in an Instant Ink or All-in plan?

 

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: Click here.


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