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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Color print not working

Create an account on the HP Community to personalize your profile and ask a question
02-27-2024 07:13 AM
Hi @Poonam1810,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with printing in color.
Are you getting any error messages?
Meanwhile, Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Check ink levels and fill the tanks
- Low ink levels can impact print quality. Refill any tanks that are low on ink.
- On the ink tank windows, find the maximum and minimum fill lines.
- NOTE: Purchase replacement cartridges and other supplies from the HP Store or local retailers.
Ink tank fill lines
1: Maximum fill line
2: Minimum fill line
Fill any tanks that are at or near the minimum fill line.
NOTE:
Print quality can be affected if an ink tank falls below the minimum fill line. Overfilling the ink tanks can cause ink leakage.
Order new ink bottles from the HP Store or your local office supply store that carries HP products.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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I am an HP Employee