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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP Envy 5030
macOS 10.15 Catalina

I carry on paying for instant ink and the HP app is showing an empty colour ink but HP haven't sent one for ages. It seems impossible to contact them and it's driving me mad! I also can't log in to HP smart, it just says logging in could take 20 seconds and I get a  constant beachball. 

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