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- Apps, Services & Software
- HP Instant Ink
- Connect Printer to Update HP Instant Ink Status

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05-07-2024 03:40 PM - edited 05-07-2024 03:41 PM
Hi. My mom's printer will not connect to the wireless router (despite me selecting the network and entering the password), giving me an error message, "Connect printer to update HP Instant Ink Status." The router is working fine for all other purposes. I recently realized that the printer is now out of warranty and that HP no longer supports this model, but does this mean that the printer would stop functioning, keeping her from connecting it to the wireless network? Can she no longer receive instant ink for this printer? I've tried everything, including removing and adding the printer from the network, restarting all equipment, etc. I'm at a loss for what else could be going on. Thanks for any suggestions.
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Accepted Solutions
05-09-2024 09:21 AM
Hi @CeeCee471,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
05-09-2024 09:21 AM
Hi @CeeCee471,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.