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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Katey1976
New member
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Corrupt Cartidge when enrolled in Instant Ink

HP Recommended
HP Envy Photo 6234
Microsoft Windows 8.1 (64-bit)

My ink cartridge is corrupt and does not now show up on my Instant Ink account. How do you get a new one when you are signed up for Instant Ink?

3 REPLIES 3
Bob_Headrick
Level 16
Level 16
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Message 2 of 4
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HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.  You may need to wait until Monday morning for support to be available in your region.

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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Katey1976
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HP Recommended

Brilliant thank you for your help

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Bob_Headrick
Level 16
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33,371 26,728 2,429 9,100
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HP Recommended

I am glad I could help.  When your issue is resolved (after you receive the replacement cartridge) please click on the "Accept as Solution" link in my post above.  This would help others with a similar issue find the solution.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

0 Kudos
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