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‎01-02-2023 10:13 AM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Still unable to give my credit card details.

The billing statement goes blank  continually when I try to change my card details. This has now been going on since Dember 22nd.

Despite working together with HP support agents on different formats..................nothing!

 

The next scenario now is when my subscription is cancelled on the 18th of January through no fault of my own.                     Why why why?

Nollag.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2023 01:11 AM

HP Recommended

Hi @Nollag,

 

Welcome to the HP Support Community. 


This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

Elohi_NR
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎01-05-2023 01:11 AM

HP Recommended

Hi @Nollag,

 

Welcome to the HP Support Community. 


This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

Elohi_NR
I am an HP Employee
1 person found this reply helpful
Was this reply helpful? Yes No
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