• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 6455e All-in-One Printer

I was subscribed to instant Ink.... However I had a credit card issue.... Instead of changing the card, I decided to not continue.... Now my printer won't connect to my wifi..... Is that because instant Ink subscription has sabotaged my printer from working? 

1 REPLY 1
HP Recommended

@Billysiv 

 

 

Welcome to the HP Community --

 

The printer not connecting to Wireless has naught to do with whether you have an Instant Ink subscription.

 

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

 

====================================================

 

If not done... a reminder:

You do need to remove all the subscription cartridges and replace them with a purchased set of HP cartridges.

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a cancellation

 

 

HP Instant Ink - Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.