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- HP Community
- Printers
- HP Instant Ink
- Defective ink cartridge

Create an account on the HP Community to personalize your profile and ask a question
05-30-2023 10:12 PM
You sent me a defective, leaking ink cartridge. It's bad right out of its packaging, and I am searching for a way to notify you and order a replacement. Why is that so difficult? It appears that the only way to do it is to post here and then have someone contact me in a private message. This method is ludicrous, but I guess it's the only way so now I'm waiting for you to contact me....
05-31-2023 02:59 PM
Hi @calgal1077,
Welcome to the HP Support Community.
This issue might require one on one interaction over the phone to fix it.
I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
Take care and have a great day ahead!