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‎10-07-2026 03:50 PM

HP Recommended
Product: HP Envy 6155e All-in-One Printer
Operating System: Microsoft Windows 11

After having extensive problems with my HP Envy 6155e printer ... again, four hours later, HP Support had me completely reinstall software again which then asked me to create a new "Organization" other than the "Personal" one I already had (I use this for personal use only by myself ... not a company printer). However, it seems that I don't need this extra Organization or Workspace because my printer is still connected to my "Personal" Organization or Workspace just fine.

Is there a way to delete this extra Organization/Workspace without deleting my account, my printer, or my Personal workspace which includes my printer and instant ink subscription?

If I can't do it myself, how do I submit a request to delete the other workspace/organization as the app keeps defaulting to the newly created one that I don't need and it's very annoying to have to switch back every time.

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1 REPLY 1

‎10-09-2026 11:37 AM

HP Recommended

Hello @CavemanSteve, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Envy 6155e printer.

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please provide us the serial number of the printer and also the email address or account details on private message so that we can assist you further? Private Messages - HP Support Community

 

Take care and have an amazing day! 

I'm an HP Employee.


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