Delete HP Smart Account

[Anonymous]

Hello, 

I would like to delete my HP Smart account. I used to be signed up for HP Instant Ink, but that is no longer the case. 

Thanks

[Nal_NR]

Hi @Anonymous,

Welcome to the HP Support Community. 

I'd like to help!

Cancel HP Instant Ink subscription online

1. Go to the HP Instant Ink website and sign in to your account.
2. On the HP Instant Ink account page, click on My Plan section.
3. Click on the Edit button.
4. Choose Cancel Enrollment at the bottom left.
5. Confirm the cancelation by clicking on Cancel Service.

You may also refer to this video URL

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Anonymous]

I already cancelled my HP Instant Ink subscription. I want to delete my HP Smart Account, this HP Community account, and any other personal data being retained by HP. I did some more research and filled out the form below. Hopefully that will accomplish what I am trying to do. 

https://www.hp.com/us-en/privacy/ww-privacy-form.html

[Nal_NR]

Hi @Anonymous,

Thanks for writing back. I see that you would like to delete your HP account. Please follow the steps below:

• Scroll to the very bottom of the HP account page (home page) and click the privacy statement link highlighted in red below.

• Scoll down the privacy statement page to section 10.  titled "Contacting us & How To Make a Complaint"
• Then click the following link  HP Privacy Office

• After clicking the above link you will be brought to the privacy feedback form below.
• Complete the form and highlight the option to delete the account.

If you are not able to log in or if you do not remember your registered email address, I've sent you a private message with further instructions to resolve this issue.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!