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Microsoft Windows 11

Hello, 

 

I would like to delete my HP Smart account. I used to be signed up for HP Instant Ink, but that is no longer the case. 

 

Thanks

3 REPLIES 3
HP Recommended

Hi @Anonymous,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Cancel HP Instant Ink subscription online

  1. Go to the HP Instant Ink website and sign in to your account.
  2. On the HP Instant Ink account page, click on My Plan section.
  3. Click on the Edit button.
  4. Choose Cancel Enrollment at the bottom left.
  5. Confirm the cancelation by clicking on Cancel Service.

You may also refer to this video URL

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

I already cancelled my HP Instant Ink subscription. I want to delete my HP Smart Account, this HP Community account, and any other personal data being retained by HP. I did some more research and filled out the form below. Hopefully that will accomplish what I am trying to do. 

 

https://www.hp.com/us-en/privacy/ww-privacy-form.html

HP Recommended

Hi @Anonymous,

 

Thanks for writing back. I see that you would like to delete your HP account. Please follow the steps below:

 

  • Scroll to the very bottom of the HP account page (home page) and click the privacy statement link highlighted in red below.

Privacy statement.JPG

 

  • Scoll down the privacy statement page to section 10.  titled "Contacting us & How To Make a Complaint"
  • Then click the following link  HP Privacy Office

 

  • After clicking the above link you will be brought to the privacy feedback form below.
  • Complete the form and highlight the option to delete the account.

Privacy feedback form.JPG

 

 

If you are not able to log in or if you do not remember your registered email address, I've sent you a private message with further instructions to resolve this issue.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.