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‎07-16-2024 02:24 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer

I need my HP Smart account and all my stored data deleted. I do not have an Instant Ink subscription I need cancelled. Thank you. 

1 REPLY 1

‎07-18-2024 06:57 AM

HP Recommended

Hi @ebv1877,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to delete your HP Smart account and all associated data, follow these steps:

Sign In to Your HP Smart Account:

Access Account Settings:

  • Once signed in, click on your account name or avatar in the upper right corner of the page.
  • Select "Account Settings" or "Profile" from the dropdown menu.

Delete Your Account:

  • In the account settings or profile section, look for an option related to account management or data privacy.
  • There should be an option to delete your account or request data deletion.
  • Follow the prompts to confirm the deletion of your account and all associated data.

Refer to this document: HP OfficeJet Pro 9015e All-in-One Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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