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‎10-18-2019 06:27 AM

HP Recommended
Product: deskjet 3639 all in one
Operating System: Microsoft Windows 10 (64-bit)

I've installed the printer via USB Cable on an offline notebook.

How can I download photoproduct.exe? Is there a direct link?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2019 04:04 AM

HP Recommended

@Larry_DB,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to download and install the HP photo creation software.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

HP photo creation software is a part of full feature software for your printer. You can download the full feature software for your printer from the below link.

 

https://ftp.hp.com/pub/softlib/software13/printers/dj3630/DJ3630_Full_WebPack_40.13.1176.exe

 

If you want to install only the HP photo creation software then you can download and install it from the below link.

 

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎10-21-2019 04:04 AM

HP Recommended

@Larry_DB,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to download and install the HP photo creation software.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

HP photo creation software is a part of full feature software for your printer. You can download the full feature software for your printer from the below link.

 

https://ftp.hp.com/pub/softlib/software13/printers/dj3630/DJ3630_Full_WebPack_40.13.1176.exe

 

If you want to install only the HP photo creation software then you can download and install it from the below link.

 

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎10-21-2019 10:24 AM

HP Recommended

Hello there, unfortunately there is no way to install PhotoProduct.exe on a pc offline. 

During the installation an internet connection is required. What a shame!

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‎10-22-2019 05:28 AM

HP Recommended

@Larry_DB,

 

If you are unable to download it from the link provided, then I recommend you download it from a third-party website.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎10-22-2019 06:23 AM

HP Recommended

NO.  I'm able to donwload the software from a pc that is connected to internet, but once downladed, I' unable to install it into another pc that is always offline.  That's because the installation requires an internet connection.

In another words: PhotProduct.exe can not be installed without an internect connection.

Thanks

Was this reply helpful? Yes No

‎10-22-2019 10:06 AM

HP Recommended

@Larry_DB,

 

There is no other option to download and install the software other than the options provided.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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