Do rollover pages expire?

[izbez64]

Can anyone tell me if roll over pages expire after a certain length of time and is there a limit to amount of pages you can rollover if printer not used regularly?

(I don't use printer routinely but then may need to print a few in a month!)

[Raj_05]

Hi @izbez64,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Yes, rollover pages in HP Instant Ink do have an expiration period. Typically, rollover pages are valid for 6 months from the date they were accrued. If you don’t use your printer regularly, your unused rollover pages will accumulate up to a maximum number specified by your Instant Ink plan. However, there is usually a limit on the total number of rollover pages you can have, often around 50 or 100 pages, depending on the plan.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[izbez64]

Thankyou so much for reply Aiden!

So, as I'm on a 10 page a month plan, if I don't use all my pages each month, then does that mean at the end of 6 months I'll lose the unused pages of the first month (eg 5 of 10 pages unused in month 1 of rollover),  or do I lose ALL unused/rollover pages after 6 months?

[Raj_05]

Hi @izbez64,

Thank you for your response, 

However, there are a few key points to keep in mind.

• Monthly Rollover: Unused pages from a given month roll over to the next month, but there is a limit to how many pages you can accumulate. For example, if you are on a 10-page plan and only use 5 pages in one month, the remaining 5 pages roll over to the next month.
• Accumulation Limit: HP Instant Ink plans typically have a maximum rollover limit. If you exceed this limit, the extra rollover pages might be lost. This limit can vary depending on your specific plan.
• Cancellation or Changes: If you cancel your Instant Ink plan or switch to a different plan, you may lose any unused rollover pages, depending on the terms of your plan.

So, as long as you stay within your plan and manage your page usage, you shouldn't lose your rollover pages at the end of 6 months. Just be aware of the rollover limits and any potential impact of plan changes. 

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support