-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Does anyone know if I am charged for scanning documents whil...

Create an account on the HP Community to personalize your profile and ask a question
11-15-2021 11:20 PM
Does anyone know if I am charged for scanning documents while on the Instant Ink Program? I have lots of scanning to do but don't want to pay extra for scanning, I can not find any documentation of this in the Instant Ink websites. Personally, I do not think we should because it not actually printing a hard copy. Any ideas?
11-16-2021 11:06 AM
Welcome to the HP Community.
The Print-by-Page Instant Ink subscription charges for ink on paper.
Scanning - unless you then print the output is not ink on paper.
Scan and save is OK - no charge for scanning.
Things that are Instant Ink
Start here:
HP Instant Ink - Enrolling in HP Instant Ink
Instant Ink Support Website
HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract
Not your home site? Click the Flag to change to your region.
Watch the video posted on the Website
Click on FAQ
For example,
- Read Check to see if your HP printer works with Instant Ink
- Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)
+++++++++++++++++++++++++++++++++++++++++++++++++++++
Need Help? Contact Support - Options
- Enrolled in Instant Ink? >> Check for Support contact options in your Instant Ink Account.
- Scroll down on the Website to Need some expert advice?
- II Support Portal >> HP Instant Ink Support NOTES: Select Your Region // Hours are as listed at the site.
- The Terms of Service contract provides details and contact information (usually in the very first section)
+++++++++++++++++++++++++++++++++++++++++++++++++++++
How does it work? Contact Options? Details / Plans / Cancel Information
Want to Cancel your Subscription? READ HP Instant Ink - Cancel Your HP Instant Ink Service
READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms
+++++++++++++++++++++++++++++++++++++++++++++++++++++
Examples of the Terms of Service Contract for various regions
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
============================================================================
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8025e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Excerpted – Section Disclaimers
Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.
Benefits include
About HP Smart Advance for HP+ printers
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"