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    Fix HP Printer issue in macOS

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Message 1 of 2
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Flag Post

Door Open False message

HP Recommended
INK TANK WIRELESS 419

I face a problem in printing : Door open .

I have tried a few times closing the doors, properly. Checked for any sorts of paper jam. But as soon as I turn printer on, power button keeps blinking.

I even tried disconnected cables while printer is turned on. Disconnected wire from socket, but nothing seems to work. 

How do I get rid of this door open error and resume printing?

 

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @ESSCON,

 

Welcome to the HP Support Community. 

 

If the power b button is Blinking- The printer is processing a job. To cancel the job, press the Cancel button (x ).

 

If the blinking is Fast -If the printhead access door is open, close it. If the printhead access door is closed and the light is blinking fast, the printer is in an error state

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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