cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ESSCON
New member
1 0 0 0
Message 1 of 2
129
Flag Post

Door Open False message

HP Recommended
INK TANK WIRELESS 419

I face a problem in printing : Door open .

I have tried a few times closing the doors, properly. Checked for any sorts of paper jam. But as soon as I turn printer on, power button keeps blinking.

I even tried disconnected cables while printer is turned on. Disconnected wire from socket, but nothing seems to work. 

How do I get rid of this door open error and resume printing?

 

 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
11,186 11,156 827 922
Message 2 of 2
Flag Post
HP Recommended

Hi @ESSCON,

 

Welcome to the HP Support Community. 

 

If the power b button is Blinking- The printer is processing a job. To cancel the job, press the Cancel button (x ).

 

If the blinking is Fast -If the printhead access door is open, close it. If the printhead access door is closed and the light is blinking fast, the printer is in an error state

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation