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- Double charged EVERY TIME

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09-24-2023 01:43 PM
every single month you people double charge my acct. Can't tell me it's a mistake when there are sooooo many reports of this crap happening. I have reported this to your company before and yet here I am AGAIN being double charged. Guess it's time to contact the BBB and report you all for stealing people's money!
09-26-2023 12:08 PM
Hi @Gingerbugz,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee