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‎05-03-2022 06:27 AM

HP Recommended

Why am I being charged on the 20th of each month and then again at a slightly higher price on the 27th of each month? I have not printed any pages for at least 5 months but keep the plan for when I will need it. I’ve been charged twice like this every month. Why? Thanks!

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2022 11:52 AM

HP Recommended

Hi @Bellpug,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are being billed twice a month

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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1 REPLY 1

‎05-07-2022 11:52 AM

HP Recommended

Hi @Bellpug,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are being billed twice a month

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

Was this reply helpful? Yes No
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