• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 4500 e-All-in-One Printer

Vor einiger Zeit habe ich Instant Ink ausprobiert. Das Abo ist mir zu teuer, also kündigte ich vor über einem Monat. Meine Kontoangaben besagen, dass ich nun wieder normale Patronen benutzen kann. Leider zeigt mein Envy4500 bei der neuen Patronen aus dem Online-Shop eine Fehlermeldung. Ich solle nur Instant Ink Patronen benutzen. Scheinbar hat der Drucker bzw. HP Smart nicht mitgekriegt, dass ich aus dem Abo raus bin und nun normale Patronen benutze. Wie kann man das Problem beheben, ohne einen HP Support kaufen zu müssen?

1 REPLY 1
HP Recommended

Hey @Twedorf 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.