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gordonbp
Level 1
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Message 1 of 2
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Duplicate Instant Ink account

HP ENVY 5640 series
macOS 10.15 Catalina

I seem to have two accounts with two different usernames and email addresses connected to the same instance ink account. I can't see how to delete the duplicate account...

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Duplicate Instant Ink account

@gordonbp, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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