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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-29-2020 02:27 PM

HP Recommended
Product: HPExample: Pavilion 6530

I have an HP Instant Ink account and ink is supposed to be delivered before I run out.  I ran out and my account says I'm good on ink.  Virtual Agent is useless.  Live agent is impossible to contact.  How do I get a new cartridge on my account?

1 REPLY 1

‎10-30-2020 12:01 PM

HP Recommended

Hi @JoanRH,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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