Envelope to return unoopened, and unused Instant Ink cartridges

[SilentBob08690]

I need to return unopened and unused Instant Ink cartridges for credit. Is the recycling envelope that came with them usable for this or does HP require a different return envelope?

[Dragon-Fur]

@SilentBob08690 

Welcome to the HP User Community.

Edit - Add how to find section "Recycle your cartridges"

HP Instant Ink - Manage your account

Open section Recycle your cartridges

If that does not work for you for any reason,

Use the information to contact Instant Ink Support.

Original Content

All Instant Ink cartridges remain the property of HP.

The subscription model is a Print-by-Page service.

Ink is supplied as part of the subscription as long as the subscription is Active.

There is no "return credit" for unused Instant Ink cartridges.

Learn more how the subscription service works, the limitations, how to contact Instant Ink Support, and your responsibilities.

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

===============================================================

Start here:  Get HP Instant Ink Support

Sample Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

And / Or

At the bottom of the Support webpage

Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner

Examples

Instant Ink Support > Solve Problems

HP Instant Ink - Manage your account

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

===============================================================

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Examples of the Terms of Service Contract for various regions

NOTE:  The Terms of Service Contract includes contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[SilentBob08690]

I cancelled my Instant Ink account at the end of April, confirmed on May 4. I want to return the unused, unopened Instant Ink cartridges I received after cancelling my account. I have a return envelope that came with the cartridges for recycling. Please confirm that I can use this envelope to return these cartridges.

[Dragon-Fur]

@SilentBob08690 

You are welcome.

Yes, use the envelope that you have to return the Instant Ink cartridges.

It sounds odd, I know, to recycle unused product.

Used OR New Instant Ink cartridges lock outside of the subscription and cannot be used in any printer.

Recycling is the best option.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"