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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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There is an icon on my printer that is an envelope with an ink drop. Every time I try to print something, it says printer is not available. I've had 2 calls, nearly an hour each, with support and they can't figure out what the problem is. 

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Please read this post then provide some details.  What printer model? What operating system? What exactly are any error messages on the printer or computer screen?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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