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05-20-2022 09:43 AM - last edited on 05-20-2022 09:46 AM by Ric_ob
I have an Envy 5032 with an Instant Ink plan.
The App tells me we have plenty of ink but I am unable to print I think because the cartridges have dried out through lack of use.
Will Instant Ink provide replacement cartridges?
seems impossible to contact them or speak to anyone at HP
05-20-2022 06:19 PM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
Alternately, you can click on the Virtual Assistant. When the assistant opens type "Where is my ink?" (w/o the quotes). The system will ask a few questions and then schedule your shipment.
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05-22-2022 11:58 AM
Welcome to the HP support community.
I understand that the instant ink cartridge is not printing, and I am glad to assist you.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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