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‎07-12-2026 02:28 AM

HP Recommended

Original issue is when  I send a file from my Apple MacBook Air for printing (having selected one page to print) the printer continues to print multiple pages with one line of (unrelated) print showing e.g. PS- Adobe-3.0 Apl. DSC-Encoding: UTFS  APL Producer: (Version 26.5.1 (Build  25F80)

 

PS..I'm not very computer literate

 

Any suggestions? Thanks Andyone2

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1 REPLY 1

‎07-12-2026 03:44 AM

HP Recommended

Hi @Andyone2 

You may need to reset printer system in Mac.

 

Please follow steps from the next video on how to do reset:

>> https://www.youtube.com/watch?v=ifpwzokW-Qo

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
Reset the printing system in macOS | HP printers
Reset the printing system in macOS | HP printers
youtube.com/watch?v=ifpwzokW-Qo
Having trouble with printing issues like stuck print jobs, connection problems, or incomplete driver setups? Resetting the printing system on your Mac might help. This quick, step-by-step video will show you how, so you can start printing again. For other helpful videos go to ...
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