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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Error Cartridge Problem Remove and reinstall

HP Recommended
HP ENVY Photo 7134 All-in-One Printer

Everytime I'm trying to print in colour j get an error message saying remove and reinstall colour cartridge. So I do as requested and then after a few seconds get same error. So I am unable to print in colour.

 

I have reset the printer as instructed on another board. But still have no luck.

 

As I'm still subscribed to the instant link servive can I get a replacement colour ink as the one provided seems faulty.

 

Thanks 

 

Keshav

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@Kez23, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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