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HP Envy 6132e All-in-One Printer

I am trying to set up the printer and i am getting the error Error Code: OW_4XX_OWSWS00001 through the HP app.Ive gone through all the advise from the Chanel and still does not work

Could you help?

i am pretty much at my wit's end with this problem. I get an error code saying my printer can not register, and I've followed all the advice on the HP site that I can. The error code is OW_4XX_OWSW00001. I've tried registering it thru the windows app and the android app. I've tried updating the firmware. I've tried hiding it and then re-registering it. I even installed that stupid HP Scan doctor and that didn't work. Because it was the same thing as working with it from the settings in HP App. Now idk how to get rid of Scan Doctor, my printer still isn't registered, and I've resorted to asking a community of people to help fix a problem that I should be able to talk to an HP representative about. If someone from HP answers this, I want to let you know I'm thoroughly unhappy with your product and your app. And if there was a way I could get a refund for it I would. I just want to use my printer. Any help is appreciated. 

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