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‎05-04-2022 02:34 AM - last edited on ‎05-04-2022 07:58 AM by Retired

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Solved: Error message: Cartrige does not communicate correctly with ... - HP Support Community - 834...

Reply:

I had the same problem again a week later. It worked to take out the black cartridge and put it in again twice. This leads me to belive the problem is with the printer's interface to the cartridge and not the cartridge itself. Next time I get this problem I will try to clean the interface.

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