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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-20-2025 08:22 PM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer
Operating System: Microsoft Windows 11

Hello I need a new ink cartridge for my printer the ones I have aren't being registered by the printer and I've done all the steps to solve the problem and none have worked I would appreciate it if I could just get new ones and not have to worry about them I do have an instant ink subscription and it's not done till Aprill if you need proof I can show you if you need it please  get back to me soon I really need them soon 

1 REPLY 1

‎03-27-2025 08:28 AM

HP Recommended

Hi @Zero_X 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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