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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- HP Instant Ink
- Re: Free Instant Ink Trial
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05-13-2021 10:13 AM - edited 05-13-2021 10:13 AM
New printer arrived today from Amazon, offered with 4 months free trial but no sign of any promo code in or on the box. Reviews on Amazon say two additional months can be claimed and these codes were entered. Instant ink account only shows these two months in green on the right. How do I activate the four months I was promised please? Model is HP Envy Photo 6230
Solved! Go to Solution.
Accepted Solutions
05-21-2021 01:16 PM
I have credited 2 free months to your account, please log in and check if it shows up. Let me know! Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Thanks! 🙂
I am an HP Employee
05-14-2021 12:32 PM
Welcome to HP Support Community!
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
05-21-2021 01:16 PM
I have credited 2 free months to your account, please log in and check if it shows up. Let me know! Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Thanks! 🙂
I am an HP Employee
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