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‎12-22-2021 06:43 PM

HP Recommended
Product: DeskJet 2700
Operating System: macOS 11.0 Big Sur

I’m just getting around to setting up the instant ink for my DeskJet 2700 and it has a sticker and on the box it says 4 months free but I don’t see a code to input or any other information to help me.  I’m trying to enroll in the program now but am stuck at the bottom of the page without the code. Help? 

1 REPLY 1

‎12-27-2021 03:12 AM

HP Recommended

Hi @ColieAnnie,

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

The promotional months will be automatically added to your account once you enroll.

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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