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‎05-24-2022 02:30 PM - last edited on ‎05-24-2022 04:35 PM by Moderator

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I bought my printer today as it had a Free Printing plan with 15 pages a month . |On setting up my account there is no such pan available - I feel as if I have been robbed - has anyone else had this problem

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‎05-26-2022 08:50 AM

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@acornlass, Welcome to the HP Support Community! I’m here to help.

 

I understand you would like to enroll the printer in Instant Ink and use the 15-page free plan. Is this offer mentioned on the printer box? 

 

If the offer is mentioned on the printer box, it will get credited automatically. If not, the free plan is no longer available as you can see on the Instant Ink home page. Click here. You have to choose among the available plans in your region.

 

Once enrolled within 7 days of installation, the free months will automatically be credited to your Instant Ink account. For assistance with enrollment, refer to - Enrolling in HP Instant Ink

 

Make sure the printer is enrolled/registered in Instant Ink.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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