• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

It's chargers me to use my own printer. 5 dollars for 100 prints.. 

3 REPLIES 3
HP Recommended

@Taemax 

 

Not sure what you are asking.

 

??

True - If you have an Instant Ink subscription plan, yes - the Print-by-Page subscription charges a fee for the service.

The subscription is voluntary - that is, if you don't want the subscription, you can cancel it.

 

If you do have a subscription to Instant Ink,

If you do not want the subscription,

 

  • Cancel the contract
  • Remove all Instant Ink cartridges from the printer
  • Purchase a full set of HP cartridges and install

 

Want to Cancel your Subscription? 

READ HP Instant Ink - Cancel Your HP Instant Ink Service

 

Need Help?

Contact Instant Ink Support to update your payment method, talk to a representative, or ask questions.

OR

Wait here for one of our volunteer agents to find and respond to your question

 

==========================================================================

Things that are Instant Ink

 

Start here:

HP Instant Ink - Enrolling in HP Instant Ink

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Watch the video posted on the Website

 

Click on FAQ / FAQ - Show More

For example,

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the FAQ and in the “tiny print” area at the bottom of the website (USA)

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support – Options

 

  • Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

 

AND / OR

Instant Ink Support >> HP Instant Ink Support   NOTES:  Select Your Region // Hours as listed at the site.

 

The Instant Ink Website might provide the phone contact number on the front page of the site.  Look just beneath the large graphic at the top of the site.

 

------------------------------------------------------------------------------------------

 

The Terms of Service contract includes contact information, usually in the very first section.

 

Method to find the Terms contract if the Website includes Section FAQ > Show More

  • Scroll down to FAQ > Click “Show More
  • Open Section “Is my plan change or cancellation effective immediately?
  • Click the link titled “HP Instant Ink Terms of Service

 

OR

Method to find the Terms contract if the website FAQ does not include the "Show More" information

  • Scroll to the bottom of the main website page
  • In the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms OR hpinstantink.com/terms

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

How does it work?   Details / Plans / Cancel Information

 

Check through the FAQ OR FAQ - Show More section(s) – several subjects are included

 

Want to Cancel your Subscription? 

READ HP Instant Ink - Cancel Your HP Instant Ink Service

 

 

READ the all-important Terms of Service Contract !

Scroll to the bottom of the Instant Ink website  – In the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

============================================================================

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

I was asking cause that's the only way to use my printer is to have a subscription.. How can I just be able to use it that's the question?🙂

HP Recommended

@Taemax 

 

Printer does not need a subscription to Instant Ink to be used.

 

If you have a subscription to Instant Ink and you don't want it, Cancel the subscription.

 

Want to Cancel your Subscription? 

READ HP Instant Ink - Cancel Your HP Instant Ink Service

 

 

After you cancel a subscription to Instant Ink,

  • Remove all Instant Ink cartridges from the printer
  • Purchase HP ink cartridges and install
  • Ideally, because all Instant Ink cartridges remain the property of HP - return the Instant Ink cartridges to HP (service is free).

 

If you do not understand what the subscription means,

If you cannot cancel an unwanted subscription.

OR

If you need any help with your subscription - or need to ask questions,

Then

Contact Instant Ink Support.

The contact number is at the top of the contract document (which you should read):

 Instant Ink - Terms of Service - USA

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.