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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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Create an account on the HP Community to personalize your profile and ask a question
06-22-2023 03:53 PM
Hi @Lillyx,
Welcome to HP Forums!
I would love to help.
When you sign up for an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. The plans are based on the number of pages that you print, not on how many ink cartridges you use. When you enroll, customers are not charged for the cartridges.
So once you cancel your Instant Ink subscription, Instant Ink cartridges will not work on your printer.
Remove the Instant Ink cartridges and install standard store cartridges and they will work without any issues or concerns.
I hope this information helps. If you need any further assistance, do let me know.
If you feel I was helpful, simply click on Accept as Solution to help the community grow.
Gaya1239 – HP Support.