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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Create an account on the HP Community to personalize your profile and ask a question
12-15-2022 03:14 AM
Hi @Grammyoffour
Welcome to the HP Support Community.
I'd like to help!
Have you enrolled in the instant ink program already?
Did you get any offer when purchased the printer? If yes, you should get the promo offer mentioned in the box. If you are unable to find one, This might require one on one interaction to fix the issue
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee
12-15-2022 03:14 AM
Hi @Grammyoffour,
I would request you contact our HP Instant Ink team (contact info can be found on the home page in your region) and our Support Engineers should be able to sort this out.
If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!
Have a great day ahead!
Nal_NR-Moderator
I am an HP Employee