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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-09-2021 03:02 AM

HP Recommended
Product: HP Deskjet 3721
Operating System: iOS

I am receiving this error message. I’ve tried to look up how to fix this myself but to no avail. I have tried this through the SmartApp on both my phone and iPad.

 Would appreciate some help in relation to this.
ERROR: GSS001

There was a problem finalizing your subscription. 

Category:
12 people had the same question
1 REPLY 1

‎08-12-2021 02:25 PM

HP Recommended

@Bechoward24

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I see that the printer is in an error state, I'd suggest you contact HP in your region regarding the Instant Ink enrollment. 

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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