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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP DeskJet 2820e All-in-One Printer

How do you cancel the service? I had this trial when I brought my printer but I am not happy as I get more than what I need and I get charged for it . The Site doesn’t give the choice to navigate to cancellation, I feel forced to use the service 😞 

1 REPLY 1
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Hi @SVB7,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you cancel:

  • You can continue printing with Instant Ink supplies until the end of your current billing cycle.
  • At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
  • Your final monthly charge comes at the end of the billing cycle.
  • The Paper Add-on service ends with your Instant Ink service.

To cancel:

  1. Sign into your account:
  2. Verify the serial number by selecting Overview, and then Printer Details in the Status area.
  3. Click HP Instant Ink, then Update Plan in the left menu.
  4. Scroll to Plan Details.
  5. Click Cancel my HP Instant Ink Subscription and then follow the prompts.

You receive an email confirmation immediately, and another at the end of the billing cycle.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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