• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
12c

Greetins!

 

I recently purchased a brand new HP 12c gold. As per Brazil default, we always use “.” as thousands separator and “,” as decimal separator. Example: 123.456,78 instead of 123,456.78 (even HP brazilian portuguese manual and user guide use this standard).

 

When trying to change it as user guide nothing happens. (Holding “.” then pressing ON). It works fine on an older model I have.

 

I also noticed it shows “Error 5” when n <1.

For example:

 

I’m trying to convert a monthly rate of 5% to an annual rate (compound interest).

 

“100” CHS PV

“105” FV

“12” 1/x (0.0833) n

When I press “i” for the annual interest I get “Error 5”.

 

If I do these steps on the older model I get 79,5856 (79.5856 on US standard). So a 79% annual interest.

 

Can anyone help me, please?

 

Thanks in advance!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.