09-30-2019 06:13 AM - edited 09-30-2019 06:13 AM
I live in an apartment building for university students and we use an unsecured wifi connection. I bought an HP 2622 (for HP instant ink) only to find out it won't connect to web services because I'm using an unsecured wifi network.
I tested this theory by enabling a secured wifi hotspot on my phone; and when the printer and my computer connected to it, web services were automatically enabled. However, the problem is that I cannot use my mobile hotspot as my primary wifi, as I don't have an unlimited data plan and, thus, have to rely on the unsecured public wifi network which interferes with the printer's connection to web services/HP connected.
Is there any way I can duplicate the wifi network and add a password to it using WPA-2? I attempted to use my wifi adaptor to create a virtual wifi connection, but it proved unreliable ('no internet access' error).
Also, would a wifi router/extender work help with this problem; as in, can it connect to the public wifi network and allow me to duplicate the connection and add a password?
Any help on resolving this issue would be much appreciated. Thanks.
10-02-2019 05:54 PM - edited 10-02-2019 05:56 PM
@thmchne Welcome to HP Community!
HP doesn't support public/unsecured network connection, please switch to a private connection, and then try the below cases:
For more details on using public networks: click here
Let me know how that pans out,
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That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
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