HP 9010 receiving error A problem has occured with your HP account and you will be unable to print v

[Madonna88]

HP 9010 receiving error A problem has occured with your HP account and you will be unable to print very soon unless issue is resolved

[Garp_senchau]

@Madonna88, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Sign Out of HP Smart:

Open the HP Smart app.

Click your account name or icon in the top-right corner.

Choose Sign Out.

Reset HP Smart Credentials:

Quit the HP Smart app completely.

Go to System Preferences > Users & Groups > Login Items and remove HP Smart if it auto-launches.

Sign Back In to HP Smart:

Reopen HP Smart.

Sign in with your HP account credentials.

Check HP Account Status:

Go to the HP Smart website.

Sign in and verify:

Your printer is listed under "My Printers".

No billing issues, especially if you're using HP Instant Ink.

Update HP Smart:

Go to the Mac App Store and check for updates to HP Smart.

Install any available updates.

Re-add Your Printer (if needed):

In HP Smart, remove the printer and re-add it by clicking the plus (+) button.

If the issue persists after all of the above:

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,