HP DeskJet 2700e

[MaggieK83]

Hi, 

I bought & set up my new printer 2 days ago, the box and all says it comes with 6 months of free ink with instant ink, I’ve tried to set up an instant ink account & claim my 6 free months but I’ve been sent around in circles. None of the websites work on IOS without being redirected to the HP smart app & I can’t seem to accomplish anything from the HP smart app  in regards to instant ink because it sends me back to the website for instant ink which redirects me back to the app again ! I just want the 6 months of ink ?! 
thanks. 

[MaggieK83]

Same problem here! Could someone assist ? 

[Jay_G24]

Hi @MaggieK83,

I'd like to help!

I understand you are unable to claim your free promotional months.

To assist better-

Were you able to enroll in the instant ink service?

If yes, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

If not, refer to - Enrolling in HP Instant Ink

Hope this helps, Keep me posted!

And, Welcome to the HP Support Community

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